PacMaster warehouse interior with pallet racking and forklift
Boutique 3PL · Food · Ecommerce · Retail · Supplements

Fulfillment built for brands that can't afford mistakes.

PacMaster is a boutique 3PL warehouse for food, dietary supplement, retail, and ecommerce brands that need reliable fulfillment, real human accountability, and the operational discipline to scale with confidence.

/GMP Compliant
/FDA-Registered Facility
/Food & Supplement Specialists
/B2B + DTC Channels
Why PacMaster

Boutique attention.
Enterprise operations.

Most 3PLs grow until you become a ticket number. PacMaster stays small enough that your account manager actually picks up the phone, and disciplined enough to scale with you through Black Friday, retailer launches, and quarterly audits.

/ Direct access to decision makers
Talk to the people who can actually fix it. No ticket queues, no escalation paths to nowhere.
/ Same-day communication
Calls, texts, and emails answered in hours, not days. You'll have your account manager's mobile number.
/ GMP & FDA expertise built in
Food and supplement compliance isn't a side specialty. It's the core of how we run the warehouse.
/ Flexibility for growing brands
No 12-month minimums, no hidden tech fees. Pricing and SLAs that scale with you, not against you.
99.9%
Order accuracy across all channels
24hr
Inbound receiving turnaround
Same-day
Order cutoff for DTC
<4hr
Full lot traceability for recalls
100%
Lot and expiration tracking on food and supplements
1 BD
Average quote response time
What Clients Are Saying

REAL RELATIONSHIPS. REAL FEEDBACK.

Verified 5-Star Google Reviews

★★★★★

“We recently moved to PacMaster Services and can confirm that the customer experience and communication are industry-leading.”

Wade H.
WILC Healthcare Inc.
★★★★★

“PacMaster is really delivering first class service. This is not just a normal 5-star rating. This comes from a long-term relationship working with Shantell Buck and her team. Always at your service.”

Herbert L.
Biolux Technology GmbH
★★★★★

“Their team is responsive, professional, and always willing to go the extra mile to help. Communication is clear, and any questions or requests are addressed quickly.”

Jessica G.
JusTea – Justly Made Tea
★★★★★

“PacMaster has been great at meeting our needs with storage and fulfillment. They are fast, accurate and provide excellent customer service.”

Russ L.
JusTea – Justly Made Tea
Process

From dock to doorstep.

Worker packing dietary supplement bottles in a GMP-compliant facility
01
Receive
Inbound appointments, ASN matching, lot and expiration capture.
02
Store
Climate-controlled racking with full traceability and cycle counts.
03
Pick & Pack
Optimized picking paths, error-eliminating scan checks, branded packouts.
04
Ship
Best-rate shopping across UPS, USPS, FedEx, DHL, and LTL carriers.
05
Returns
Reverse logistics with inspection, grading, restock, or disposition.
Integrations
ShopifyAmazonWooCommerceBigCommerceShipStationEDINetSuite
Organized warehouse pallet rackingBarcode scanning at the warehouse
FAQ

Questions brands actually ask.

Have a question not listed here? Send us a quote request and we'll respond within one business day.

Stop babysitting your 3PL.
Start scaling.

Work directly with a fulfillment partner that answers the phone, communicates clearly, and helps your brand scale with confidence.

Tell us your SKU count, monthly orders, and sales channels. We'll send a real quote within one business day.

Request a Quote →